How can a knowledge center be your greatest business growth tool in 2019?
In the times of digital media and platforms, TRUST is going to be the greatest leverage. Businesses that establish a relationship based on trust will see exponential growth in 2019.
How can businesses establish trust and leverage digital distribution?
The customer today is well informed and well connected. Their decision making is influenced by how trustworthy they feel of a vendor / service provider. The feeling of being trustworthy has a lot to do two things:
- How much does the customer know about you?
- How much of the customer hear from his / her surroundings about you?
The ‘know’ ultimately is about ‘knowledge’. Are you in your customer’s knowledge circle or not?
Establish a knowledge center for your customers
A knowledge center is a space where a customer can get answers to their queries in the most friction-less manner possible.
In 2018 we created a knowledge center for a social media mobile app startup. It was shaped as a YouTube show and it raised $3M+ in equity crowdfunding.
Schedule a 1 hour Skype call with us to build a knowledge center for your customers and grow business
Email: firstname.lastname@example.org / Whatsapp: +91-999-987-3721