Ol Rite, ladies and gentlemen, I have an interesting challenge for all you marketing guru’s out there. There is a new TV soap coming on BIG Magic called, Chulbulay Bulbule.
Okay, so what’s the big deal in a TV soap?
There aint a big deal here, but how do you market this ‘another in line’ comedy soap so well, that the audience get engaged and never again forget the name. How do you create a solid brand recall to the name, while keeping the marketing budget low? How do you innovate?
Lets get the marketing folks running their brains now!
So this is where it all begins. Marketing folks on the design table, understanding the TG from the client. Rattling their creative brains, they get together to design a powerful campaign. They advise the client on how to optimally choose marketing spends across print, digital, TV etc. Numbers will be shared and the campaigns will keep coming.
But there’s something still missing: Listen Hard!
Listening skills are great if you have them as a strong point. If you can strongly listen to someone and filter the information and structure it your way, it becomes far more easier and effective to create powerfully engaging propositions.
In the name of the soap above, it’s ChulBulay Bulbulay, the 2 words ‘heard’ mutually exclusively have an interesting product being spoken about which is also an engaging experience to make and anyone can make it actually: bulbulay! Yes, you ‘heard’ me right. Its bulbulay! BulBulay for the English folks are small water bubbles.
The most common of these can be seen each night at the India Gate Lawns.
User Behavior and Engagement
To make a bulbula, you have to pick up that soap filled water and blow a stream of air from your mouth on the plastic holder, which makes water bubbles light enough to float in the air, which you then love to burst!!
Open the IMPACT magazine and you will find something interesting this time!
The IMPACT magazine, printed by the exchange4media group in India, comes with one such plastic tube with soap water inside which upon opening simply gives you the instructions to make water bubbles. The plastic tube is obviously branded with the name of the program to be aired soon.
Interestingly wen you open the magazine, you notice this insert and you open the tube to make bubbles. This is simply such an amazingly engaging activity, which gives you instant results which you love seeing. In this too very complex world of advertising and marketing, a simple proposition which the customer engages with himself/ herself is fantastic.
High recall and stickiness with fantastic engagement in a highly usable manner!
The usability of the water bubble tube is so high that anyone can do it and hence the proposition reaches out from the magazine reader (professional) to his family (wife, kids). They as much engage or even more, with the proposition. Its a good learning from this exercise which effectively makes the marketing campaign absolutely simple and highly engaging. The simplicity and ease of understanding is another.
AdAsia was sure an interesting event, one which I missed. Interestingly I got to know that exchange4media got it all covered on Video. I found this valedictory keynote by Indira Nooyi, Chief, PepsiCo, worth a share. Hear Indira talk about Leadership and Governance and how it went missing and what’s the road ahead!
This one’s going to be interesting. Just a couple of days back, the Noida DND Flyway, which is one of the fastest ways to commute between Delhi and Noida, announced a toll hike of INR 2 for four wheelers, which in figures is INR 22 from INR 20 previously and INR 1 for two wheelers.
Now this is not the first ever toll hike in recent years, but what is interesting about this hike is the purpose with which it has been done. For people who are new to the entire thing, let me give a little introduction on the numbers:
According to a news report by the Times of India, in February 2011, almost 1 lakh vehicles use the DND Flyway daily. I am myself a daily user of the DND Flyway and I see a fairly large number of four wheelers using the DND Flyway on a daily basis.
I asked this question (why did DND Flyway increase the toll) to many people before this blog and almost everyone responded with an obvious answer, to increase their revenue. Now that’s obvious.
User Behavior and Revenue – penny saved is a penny earned
Lets look at the picture from a user behavior perspective! If you are using the toll plaza, you obviously are wanting to save on time and that’s why you are ready to invest money into crossing the toll, otherwise you are always free to use the kalindi kunj, Yamuna flyover, which is generally jammed during rush hours. Having INR 2 in your pocket each time you pass the toll plaza will sooner than later, become a frustrating activity. You cannot always keep looking for change and hence spend more time doing what you were initially doing to save time for.
Chances are, you will one day reach out and get yourself a silver/ gold card made, which will make your commute far simpler and easier. The cards will do couple of things:
Ensure that the Toll plaza confirm revenue at the first level of transaction itself
Reduce ground staff in terms of the actual toll management personnel and invest into better resources probably
Get correct data figures which help in strategic decision making
All of this, by simply playing with the user behavior. This is an interesting case which pretty much reflects, how powerful can real customer understanding can be. If you understand your customer amazingly well, you will always be able to visit and re-visit and engage your customer just the right way.
User behavior understanding and knowledge of the customer has led to making of brands like Apple and the amazing products that people take pride in owning today. Get the lesson straight, its about your customer and how well you know him/ her, so get this piece right and you will be on your way to a great business!
This blog post is not about marketing, its not even about New Media, which I write on, but this is about life. I have been lucky enough to see the evolution of a trend which is great, but has many in-built flaws.
If you really give it a minute of your time and think, then you will see a particular trend in everything in this world. The things we go through, what we do, its all a trend. Everything in this world has its own good and attached with it its own bad (or not so good) however you want to put it.
Lets talk about Independence
I am proud to be the citizen of one of world’s largest and strongest democracies, where people sacrificed their lives many years back to give us freedom. I can see dreams and do what I want to today because I have been bestowed with the freedom to do this. But over a period of time, I have strongly felt that whatever comes to us easily in life, we start taking its presence in our life by default. The appreciable value of the same thing goes down!
Women and Independence
Before I write this, I must confess there is a lot I have learnt from the leading ladies in my life, my Mother, Sister, Wife and Many of my female friends. There’s a certain way of life for them. Anyway, now let me share a picture and this is not a myopic view of things, so hold before you react.
My Mother (just like you’rs) went through much in life, she saw phases when she lived her life and raised us up with almost no means. Obviously my Sister and I were brought up well. My Sister belongs to the generation which has values from her Mother but is changing and evolving with the times. My Wife pretty much belongs to my Sister’s times.
What’s common though in all the three ladies?
Well, they have all been raised up and been ‘looking for’ a certain kind of a feeling called ‘Independence’. For my Mother, Independence lets say is about having enough means to build a strong happy family. For my Sister, lets say to ensure while she is a working woman, she is project managing her home. For my Wife its pretty much the same perspective.
My Mother raised my Sister, telling her stories about what all she has faced and hence made her daughter strong enough to face the world. My Wife’s mother did the same. But what is changing now is, these stories along with the times we are living in are becoming inspiration for the birth of a small ‘Rebel’ inside the heart of the otherwise sane human.
I earn my own money, I am Independent!
I have heard so many women today speak of this and I am sure many of you would agree, that I want to earn my own. A girl in college says I don’t want to be dependent on my parents and a Girl getting married says, I don’t want to be dependent on my Husband.
Hold for a second and think, its the same girl who is growing up and one day will have her own family and will tech her daughter/ son one day that I had to go through so much in my times, I will make you guys strong enough to ensure you don’t.
Does money really makes you independent in life? Well, yes it might buy you many things, but Independence, well, probably not. And mind you, it also does not buys you confidence. It only buys you things.
I have my own life, my own decisions: I am the 21st Century Woman!
Agreed. And everyone has the right to live a good happy life. But in this whole ‘want’ of living your ‘own’ life and taking your ‘own’ decisions, you are being ‘reduced to only you’. I take many workshops for college students and corporate(s), I have seen the shift in the thought process. Education must have made us go getters and more enlightened, somehow I feel its making us more like rats in a race.
Especially in India, where we are all ‘bechara’s’. Somehow I feel we have been fighters (not in the literal sense), but we have many fights in our lives. The whole thing is, we are trying to ‘prove ourselves right’ all the time, by getting over the whole scene of ‘boss life mei bahut fight hai’. From a railway station to a college form line, there’s fight in every sense of the word.
http://www.ambuuncle.com/images/indian_women.jpg
And one day we get married!
While we are growing up through all these fights of life, one day we get married and the whole thing of raising up a successful family dawns upon us. Now lets re-visit, what I said in the starting of this post. When a girl gets married, the same mother will give her lessons of life, her friends will give her some. But what’s happening in India, as I see it, today is, what a professor of mine at college told me: “Paritosh, chances are that the woman you will marry tomorrow might have multiple relationships in her life before and she must have learnt from all of them, for you life is not the same as what I had”.
And I agreed to him and accepted the fact with just a line from my side, I said whether a woman OR a man, I don’t see much differences other than physical. What I would really want is to see women in this world really creating a beautiful world (because I strongly believe, men are a little lacking in this). The only rider I have for women is, have fun ladies, but do take care of the future, which is changing for all of us.
I hear so many people talking of how the world is changing and I instantly get reminded of a line I heard from a gentleman many years back who said, in Bhagwad Gita, Bhagwan Shri Krishna has predicted that generations will go down because the raisers (women) are changing.
Do I have issues with women leading the game?
NO! Ask my current boss/ colleague Geetika, she is a wonderful person to work with (not because she is my boss). Entrepreneurs don’t have this thing of buttering and all, we are straight talkers and so am I. I love the fact that women lead the game, infact I would love to see women creating a whole compassionate environment in the corporate jungle. But not at the cost of creating a future in the name of a feeling called Independence. Remember Money in the short term is NOT independence.
But I do have issues seeing the future!
What we do will come back to us within this lifetime, I strongly believe in this as well. And hence the next generations. More sharp, more intelligent (great), but into drugs, cigarette buts in schools, liquor is a fashion statement. And I am not saying this is all due to women, it is NOT. Men are as much responsible. But Ladies, you always say it and its true, you guys can create a far better world and a great happy future.
Maintain your relationships, whatever it takes
Ensure that whatever it takes, build strong relationships, because a broken relationship in your early days is an experience which you will at some stage share it with your kids, your daughters who will be raising a world of their own tomorrow!
I just wanted to share this on this Saturday, because this is one thought which disturb me personally, this is one thing I am seeing building around me and I will be the happiest to see folks roaming around happily with each other, creating a future of this country, which is truly BOLD AND BEAUTIFUL
Now I know almost each one of you seeing this post must have seen either on hoardings or on YouTube or on television the strange advertisement wherein a Bikini clad babe (nothing hot about her) emerges out of the water and suddenly what pops is a message about JK Cement.
For those who haven’t yet seen this one and haven’t had another ounce of blood added to their system by laughing out loud, here’s the ad:
The first question which comes to my mind upon seeing this advert is : why the hell did they do this and who approved of this. Call the agency head, they need to learn a lesson or two. Anyway, all said and done, who handles the marketing for JK Cements, who actually approved of this ad. Did he/ she (I doubt if it was a She) think that a bikini clad woman will sell their cement.
I mean let me talk from personal experience. The place where I stay, about a year and a half back we got a new construction done from scratch. And obviously it was not all in the hands of the builder, I did my strong research. Went ahead knowing about many different Cements and which ones give what and finally in my list of the top 2, JK cements was not event there, infact in my list of top 4 there was nothing. A Cement is not just about strength, its about many other things. The composition matters.
So coming back to the point, this advert with freaking bill boards all over Delhi and to top it all, on the Delhi- Jaipur highway, with this woman a little darkened (did her skin tanned while being in the sun on the billboard?) makes no sense to me.
Advertising surely can be dumb, look at TATA Docomo’s advert’s with Ranbir Kapoor, if it sounds intelligent to you, well, then there’s a sense of dumbness in you!
Well, to end this one on a very confused note, well, I did not like either the babe, the Bikini was cheap and to talk about the cement, well, please read the post again!
Well, this one is going to be short and sweet. Since the past few days I have been hearing a lot of buzz about this new movie which released this Friday: Delhi- Belly! Though I haven’t seen the movie yet, but well, I know one thing for sure, its music is creating a whole connected scene with the intended audience. Especially this one song: bhaag DK Bose!
One interesting thought that came to my mind which connects with a line from the song where the singer says: Ohh by God Lag Gayee kya se kya hua?!
With the increasing inflation, almost everyday, prices of every commodity which is used by a normal household, is increasing and hence the need for discounts and sales arises all the more. It becomes normal human behavior to think of reducing prices one way or the other. Probably this is one reason many deals and discount sites are starting and doing so very well.
But lets stop for a moment and re-think it all, while you need discounts, you should be able to get them whenever you want and almost every-where you wish to. The Synergy Discounts Card actually helps you do just that!
So its as simple as walking to a partner store (it might be a food joint, a fun joint, a movie hall) and all you need to do is flash your Amity Synergy Discounts Card with the card number and wallah, the first wave of smile comes with at least a 15% discount.
As always, I never write anything on this blog, which has not been experienced by me, this discounts card is one thing I sure keep in my wallet daily. Who knows where you get a chance to save some money!
This video shows how easy it is:
So go ahead, get hold of this card and always remember, a penny saved is a penny earned.
Of all the things in the world, money makes everything go round and round. And well, in today’s times, when everything around you is growing, so is the inflation, when the top chart-buster song of the year is: mehngaai dayan khaaye jaat hai, you obviously need to ensure that you manage your money well.
Managing Money
Now, in my life, I have my parents, my wife, my grandma, everyone has their own view of how to manage money. And interestingly when I hear of their views, I feel like wow, how have we as humans evolved overtime to reach to where we are and how was our parent’s time and their tryst with earning money and building things from bottoms up and what times do we live in, when we have increasing buying power in our hands and we are growing!
The Challenge With Managing Money:
The biggest challenge which I see and have encountered with managing money is to keep a constant track of it while I am constantly on the move. Let me confess, life has become so upwardly mobile that today I check about my health as well, on my mobile devices. As we are growing to the next level of growth, we are getting dependent on technology to simplify our lives.
Thank God, My bank is in My Pocket!
YES! I am not kidding and neither have I lost it and sure I haven’t yet gotten a free debit card with unlimited cash to spend. What I do have is, I am a customer with the Standard Chartered bank, since the past couple of years. While I have been banking with them, overtime, I realized that in my tenure with them, I have rarely gone to the branch. The online banking is so fast and quick, that it serves me everything and in no time.
Sure, I had my own doubts in terms of being a “private bank” and how will it survive the Indian shores, but as their campaign says, here for good, I believe it now.
A Fresh Breeze of Mobility
Recently I got to know that SCB has launched a mobile banking platform across all possible devices and platforms which we know of today called: Breeze! I mean from iPhone to Nokia to whatever you can imagine, its there! So effectively speaking, now I have the bank in my pocket wherever I go, whatever I be doing. Its simple.
Why am I so happy about it that it occupies a space on my blog, well, because I realize how easy will it now be for me to access my bank without any hassles.
How does it look like?
As I always do, a sneak peek into the whole new world of easy, fast and on the move banking in your pocket!
And obviously I expect my bank to give this to me at no extra cost, so have they. The app is free for download on any mobile device you use.
Happy breezing, I am personally satisfied that SCB understands, as we grow ahead and move faster, technology has to make our lives simpler and not complex. Good to be your customer guys, keep up the great work!
A note for all those reading my blog, NO, I am not obsessed with deals and discounts but YES, I am onto my quest for really learning as to how are these companies making it so big. What are their business models and what’s really happening at the back-end?
My latest post on how I got through the Amity Synergy Card which offered these fantastic discounts was liked by many people and I also got some requests to probe in further. I hence made up my mind to go ahead and meet the team behind the idea and how they are executing it.
My Experience: Count by Count
While I met the super energized team behind the Amity Synergy Card, my first impression was a fantastic mix of Youth, Experience and a free minded and open to innovation investor. So as I went ahead understanding their strategic thought and how it all happened, I found it very interesting to know the story behind how it all started.
Good to know that this is not a card which initiated as an influence from many others in this domain
They started in-house and did a proof of concept at Amity University, which obviously is a behemoth. Its in one word huge. The proof of concept was to look at how Amity students use the card and to understand the audience. And wallah, the results were astounding. Students loved the concept.
What’s the proof? Well, the 82,200 fans on facebook page is enough proof, aint it?
Hmmm, so I asked the team about how did they think about taking it further?
In one tone, everyone answered, we were sure its going to work out and we rolled the Amity Synergy Discounts card as a B2B offering. Though we are also stepping to the B2C domain. Interesting to note this.
B2B, B2C and Now its B2E!!
There are many things which companies today do to ensure that their employees are motivated and that they perform their level best at all times. Various companies have different sets of incentivized structures which keep the employees engaged and motivated to perform. The Synergy Discount card makes a lot of sense here. If you reward an employee telling him, that almost whatever he purchases from now on, will be discounted, obviously he will be happy. You are a smart organisation if you are helping your employees save money when everything around seems to be only rising up in price.
Interestingly Synergy Discounts card has some very interesting examples of how its Co-branded with various medium sized companies and how it has worked out very well for them, the companies and the employees.
For Start-ups and SMEs its Makes Most Sense
The Card according to me makes much sense for start-ups and SMEs. Whether you are a services or a products business. Interesting discounts on everyday products that you buy obviously makes for a great return on human capital happiness investment.
How Can You Order This Card for Your Company?
You can actually send an Email directly to Abhishek Pandey at: apandey2@amity.edu and the rest gets taken care of.
Drop in your experiences and comments about the Synergy card and any other interesting ideas you might have of usage for the Synergy Cards team. I’d be happy to forward it to them!
Though I personally don’t freak out in shopping malls daily, but obviously things change after marriage you know (kidding). In the recent times I have been going through this strange phenomena which is written large on many faces, which is, do you have a deal? Almost every market that you visit in Delhi, you can find every other person negotiating with the shopkeeper and asking for a discount. Now that’s obvious human nature.
Hmmm, great so we are talking discounts here!
Yes we are. But I have a thought to share, while I am sure you all must be seeing these deal sites pop-up from every nook and corner of the globe citing great exciting deals from your city, there is not much value. Tell me how many people would really be looking at a great value from getting a tattoo on some part of their precious body at a discount. Interestingly I know the statistic, there are many. The super excited youth of India.
But can’t we put in some real value driven sense in discounts?
When I say value driven, let me put my case forward. I represent the emerging youth of India who have a newly found buying power with them. I am someone who works hard and harder to achieve an aspirational level for me and my family. Obviously the aspirations keep touching new levels with time. Now for me, I really am not wanting a deal for a tattoo OR a 5% discount on a coffee mug. Neither am I looking at a dine out extra happy hours or a beer free!
What I want is to make my life happy and easy!
I am married and hence have a family to take care of and I am a consumer who is a target audience for many brands out there. So why don’t these deal sites understand that I need to see value in their deals and that just by 2 SMS’s each day on my cell phone, I won’t make a buy decision?!
The Game Changer is here: What I’v experienced in the last week!
The Game Changer is here. Last week I went for a fun night of bowling at The Great India Place Mall at Noida with couple of pals. Interestingly what I saw was a register where people were writing something down with a Golden color card in their hands and they straight away got very interesting discount on their games.
The Magic of Discount: the Revelation!
What was revealed about the card was that it came from the stable of one of India’s largest business clans. Its the Amity Synergy Card. Dwelling further, I was amazed to see what was present online! The Synergy card (which I was not really much aware about initially) has more than 61 cities Pan India covered. Go to their website and you will see what I mean and why I just got eexcited enough to mention the brand on this blog!
Did I Order a Card for Myself?
Yes I did. And yes I did not take it just like that. I went ahead and used the card and wallah. In the past 7 purchases that I have done, I have already gotten my value of the card for which I bought it for back. Hence my ROI in terms of getting back the investment I made has been received.
Has the Team Been Good at After Sales?
Obviously before writing this blog, I did my diligence and tried contacting the Synergy Discounts and Coupons team through their site and wallah they did respond back in time.
What’s So Unique, Why Did I Not Write About GroupOn India’s Office?
Why I did not write about GroupOn or any other discount scheme is because the discounts which Synergy offers me is logical. I know the places I generally go to in India and they are all there. The biggest USP being, that Synergy is the only card which has discounts on rooms in almost every major hospital in India. Not happy about it, but lately I have had to roam around Delhi hospitals for a close relative, and I know how quickly cash gets burnt when you step into an Apollo Hospital. A 10- 15% discount on rooms spells a saving of close to about INR 2500 for 2 days!!
How do I Get this Card?
Since I like sharing on this blog, only what I really feel excited about what I experience in my life, I think the Synergy card makes much sense with the value driven deals. I got it online simply through this link: http://synergydiscounts.com/GetSynergyCard.aspx
Have fun getting deals and saving more and for all those married men, guys here’s your thing, to keep your woman happy!!
Aah sometimes a good evening with a few intelligent brains over some quality wheat beer from Belgium makes for a lot of “common sense”.
While with @1aditithakur recently at the famous Beer Cafe in Delhi, the conversation started with the shopping experience in the mall and it moved onto the limitless gyaan on branding. Finally we started discussing brand and brand names.
Your Name: how does that change the taste of the ketchup?
So we got served these potato chips with a ketchup which read Heinz. Lets say I don’t care a dime whether I am eating a Heinz OR a Kellog’s for my breakfast till the time I am liking what I am consuming. I mean just by naming my restaurant (if I open one) Mc Paritosh OR Mc Whatever will I become a super duper hit? I have this craving for a good coffee badly, Starbucks, does it tops the first thought on my mind, to be honest NO. Starbucks as a name is a no-name when it comes to coffee. Does it sound like one to you?
LG, Samsung, Honda, Maruti how do they sound like a car? Do you hear engines revving up in your ears the moment you hear these names?
I am certain about something, these names don’t drive me to buy them!
I believe spending those crucial multi million dollars on creating that ohh so amazing Brand Name is all a bogus concept. Well, yes! those ohh so cool, award winning at Cannes branding majors might disagree with me. But then they have to, isn’t it? The bread and butter comes from there!
What’s my take on this?
Its simple (not the way Ranbir Kapoor makes it dumb in his Docomo Ads). Its simple in the way that, people buy what gives them performance. So whether it is normal petrol OR some buster muster premium petrol, if my car gives me the best performance with normal, I am okay with calling normal as normal and buying it.
Brand Logo’s: I learnt this lesson from my 3 year old nephew. He bought this helicopter with a remote control but what appealed to him was not the branding which came with it and not the colors, but he got excited when he saw how fast and high the helicopter actually flew.
In my view what in reality leaves a strong recall with your consumer is your product/ service. If you are in the services industry you ought to understand the experience which your customers derive from your service. The experience is what drives him to ‘choose to buy you again’. If you are a product business then, making a Kareena bath in a bathtub with lots of soap on will not sell your soap. that’s DUMB. Your product must in all manner fulfill the promises you are making with your customers.
And the beer ended: the result
While we ended with the binging, we both (had to) agree with each other (he he) that brands must invest in places where it counts for the customer and in creating an experience. Yes, you can always be a Godrej basking in the glory of the brand re-organization drive which says that their brand is valued at a few billion dollars (I need to check the number again). But lets keep it at bay for now.
"We thought we understood social media marketing and seo optimization fairly ok but after our one on one session realized many of the fundamental mistakes we were making plus learnt many new tools. Overall an investment I would recommend every entreprenuer to make"
- Nidhi, Founder CEO, Pinnacle Works
