This post is by far one of the difficult most that Iv written. Never really that I have had a heavy heart before conjuring up my thoughts on what really to write and how to put it across.
And why am I giving it such a lot of thought?
Because this post is not about any thought leadership or any thoughts that I am sharing. This is certainly not about any gyaan and definitely not about what to do and how to do it?
I am sure by so many ‘Not’s’ you must have understood that the author must have gone through an experience in life, where he has surely learnt ‘what not to do’.
Bang on! That’s the learning. Today as I sit with myself remembering of the days when I was sitting with a friend in a small lone room in Delhi’s cold winters, with the window of the room still half broken, on a small desk. We were discussing start-ups and ventures. She was running a start-up while I was thinking about doing mine and we were discussing all of this over a cuppa tea!
That was the day when I told her what I want to do, what my strengths are and we sat about thinking of names, so many of them came by. It was like naming your own child. There was so much love, passion, thought around the name.
Finally the name came!
Until ROI!! Yes! That’s the company, I said. I had nothing in hand, nothing at all and armed with only a name and zillions of dreams which powered my guts at that time, I said this is a company I launch today and that company will be called: Until ROI. And that was the starting of a venture.
The first thing many of my seniors told me was dude, 98% of the start-ups don’t make it over 6 months in India and making it over 1 year for you will be almost impossible, as you don’t even have a penny to start with. You are cash-less in every sense of the word. And yes they were not wrong. I was cash-less in every sense of the word.
I anyway said, if this be it, let it be, I will anyway start. And I borrowed a laptop from one of my friends for a few days, sat in another friends’ office who was also running a start-up and I said, let me announce to the world that Until ROI has arrived!
And I created a website
To build a website you need cash! But well, I said, I can build a website with my dreams and so I did. Even till date, the official Until ROI website remains the same of what I did. Using the free wordpress platform, I learnt a bit of php myself and coded the site, thanks to WP
Thanks to Google, the official Email was set-up in a jiffy and did not cost anything at all. Well, this is what kicked in life into the dream called Until ROI.
But now we needed to do the real thing, business!
And it was time to contact customers and sales calls began
Well, yes it was now time to do business. Just having a website won’t suffice you as an entrepreneur. Leaving your job is one part of it, running a successful enterprise is another. I must thank, Rahul, Pooja, Aashita who lent me their support during the initial stages, coupled with my own brand that I had created in my previous role as a Social Media Evangelist in the market, Until ROI got its first break and we were in business. The first cheque we ever got was for INR 40,000.
And I was on top of the world! 40k was like wow!! It was a feeling which I celebrated by paying off for the laptop I had bought on an EMI for myself.
Scaling up: well, we invested into an Airtel Boardband connection for ourselves
The company had its second asset in the form of a broadband connection. Armed with a laptop, broadband, a chair and a table inside a store room, Until ROI started operations formally.
I never had the time to go ahead and register the company. Hence I went ahead with business while keeping it as a proprietary business. Yes it was difficult to make our first set of clients understand, why we are proprietary, but the clients kept faith in this one man and they said okay we will go ahead with you.
Did they test me, well yes they did. Why?
Social Media is something which is very new for the world even today, so thinking about doing it with a proprietary company 1.5 years back was sure a big thing.
And more clients started coming
We started getting more clients through referrals and I must thank many people here. Digbijoy, Avinash, Chandan, Rahul, Pooja, Aashita and others.
Strategically we also found some very amazing partners in Virtue Insight, some of the best people in business I know. Both Fen and Sarika have been great help!!
And we started growing
Slowly and steadily we started growing. And as we did, we shifted to a new office (3rd floor of my house) a fantastic looking room large enough to have 5 people sitting with ease, with a 5.1 music surround system, and a whole stack of books (library) we started operations from there. I remember how I used to see the open sky through the huge glass (which also acted as the glass board for planning and strategizing) and be inspired!
This inspiration took us to the next stage where we got the 1st actual on rolls employee on board. I remember the feeling even today when I told my parents, Im paying a guy 18k in my “2″ member company and everyone still used to say, its just another few months, josh thanda ho jayega!
I am thankful to Piyush and Vikas at this stage, along with Aseem, thanks guys, you all rocked!
Business Development was the next challenge: but how?
Before I come to the next level, I woke up one of the days to find a sweet LinkedIn message sent to me by someone at the world’s largest social network facebook, asking me to join fb India. We did have a telephonic conversation, but then I dropped my plans, as the entrepreneurial bug was biting hard.
Anyway, BD was our next challenge and I said, obviously being a 2 member team with 3 clients, probably we would not be able to scale up, so lets partner with events and so we did. We started LIVE blogging some of the largest corporate events in India and I must thank Avinash, Fen and Sarika for all their support in this case!
We were rolling and then something happened
At one of the largest events in the history of corporate India in Mumbai, I met the VP of Corporate Strategy of an emerging Indian IT company and we hit it off! He invited me to his office in Delhi and we had this company as a client! And I was on top of the world. What followed it was a strong relationship which brought in capital into Until ROI in the form of HNI investment into the venture and I said, nothing better could happen, money coming in, more experienced brains on board, this venture is a sure fire hit now!
Before accepting the offer I did speak to many people, took advice but my gut said its okay to go ahead with it and you are going to make it a success and we went ahead!
And a team of 2, we raised some amount!
Things started rolling for us. I was so happy seeing my ’2′ other team members (I hate using the word employee) sitting in a plush office ‘Until ROI’s’ office. We had RFID badges given to us and I always used to chuckle to my friends, come visit my office and remember to take your badge from the guard (all in fun)!
The dreams started getting bigger and well, we sure felt lucky to have some real experienced brains from the industry backing us.
With the backing of an investor we started seeing desi and videsi dreams.
And our learning began
My first brush with writing excel sheets, numbers, create Bplans and many other things happened. We rose from being a ’2′ member to a ’3′ member team. Clients started trickling in. The guards in my building never got to know my name, but they got to know me as, ‘woh sir jo raat ko 12 baje se pehle office se nikalte nahi’, jinke karan hamie bhi jaagna padta hai’
I used to love it all, all the action, passion, there was no sense of time, food, weather, security, it was all work and that’s what I loved doing.
And we made a Pvt. Ltd. company
Thanks to Vishwa and Ashwani, the moment I saw a legal paper saying Until ROI Consulting Pvt. Ltd. I was overjoyed. There were joys all around. Infact pretty much during this time, I worked with one of my close designer friends, to re-brand Until ROI and we designed the new logo, which was well appreciated!
We had our own share of success and failures
But this time around there were the investors to both support us and be reported to. I quickly realized that this is someone else’s money I am working on and I need to be very very careful with it. This is where I really thank my parents and they have always taught the lesson of being intelligent with money. Coming from an absolute non-business background, I was always jittery about working on someone else’s money.
We added Karun, Nidhi and Abhimanyu to the team quickly. These sure are cool people to work with. They took on Until ROI.
And this is where I learnt the biggest lesson of my life!
Choose your team members, not because they have a title well worth, but because they love doing what you do and with probably the same passion. because they are in the skin because they want to be. This has been one of my top learning’s till date. Today I just know why not to recruit someone and when to just draw the line.
I must thank Nidhi, who sure did help me learn a couple of tricks here.
Somehow it all started up great, everything was well formed, but somewhere down the line, there sure was that little feeling in the heart that we need to be stronger, need to be closer, need to be in each other’s hearts. Need to feel each other’s pain and be there for each other at all times.
And finally here I am
And finally here I am, no more with Until ROI Consulting Pvt. Ltd., today remembering all those times, some of the most exciting times of my life, which have taught me immensely. There have been some really amazing relationships that I have created with many people.
The company moves forward and I always wish the entire team all the luck and the best ever in life!!
And going forward
Before I step ahead, I must thank some very crucial people in my life who have given me everything. Mom, Aditi, Sarika, Dimpy, Anurag bhai, Digbijoy, Avinash and I must mention people who I have always looked upto and have met at least once in life: Bill Gates, Michael Dell, Sanjeev Bikhchandani, Deep Kalra, Vijay Shekhar Sharma. They are all some of the best people Iv always looked upto and will always keep doing it!
Going forward I will be working as an enabler to the entrepreneurial ecosystem in India while consulting brands into their Digital Media strategy.
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