Yes, I know it sounds weird – The Billion Dollar Shoe, but well, its true, from being an online startup and looking at times both hard and paying, Zappos has today become a billion dollar enterprise with one of the biggest differentiators, which is GREAT CUSTOMER SERVICE!!
Here I present an exclusive with the guy who is literally in the Shoe!
EOtv – Episode 24 – Week of March 16, 2009 from Entrepreneurs Organization on Vimeo.
