Corporate Blogging – How Can You Create Social Media Success Through Focused Blogging

August 30th, 2009 § 0 comments § permalink

There are many Buzzwords in the Social Media industry today and each day one evangelist is harping on a new one. Much clutter gets created due to the same and hence the diluton of your Brand Equity, as each Brand is pitched these high flying Buzzwords by the marketing agencies.

Corporate Blogging though not a Buzz word, but has been so messed up that many a corporate have lost value rather than generating it. There have been instances of big corporate entities using fake blogs and many other tactics to boost up terming them as “so called social media campaigns”.

I have been LIVE blogging some of the most major corporate conferences in India since over an year now and have been approached by Corporate to support their initiatives. Am I averse to it? NO! But would I go ahead and support just about anything? NO!

Through this post, I intend to cut through the clutter which has been created and make the Corporate present to how they can successfully integrate Corporate Blogging in seamlessly in their marketing effort and with much ease!

First the numbers:

According to JupiterResearch (via Search Engine Watch), 34% of large companies and 15% of Fortune 500 companies blog.

Though these may not be the absolute latest numbers, but with respect to the industry growth, this surely is a number to reckon with, stand up and make a note of, I believe. In the current times corporations large and small are increasingly taking the “being different” and “with the times” route. Blogging has suddenly taken the mainstream route and is one of the factors in the Corporate overall marketing mix and budget.

There may be many people giving much gyan, but what I present here is the on the field reality and of my experience, hence there may still be better ideas, which I would be glad to listen to and incorporate.

What should you do before you decide on that oh! so blog!! ??

  • Put in black and white, your marketing objectives both in the short and the long term
    • Determine if blogging is a good fit for your company

An apple a day keeps the doctor away, is almost true for all, but why are you generalizing the apple with a blog in the social media space? Blog for one company may work wonders for them, for the other it may not work!

Just being cool using blogs, is already a passe! Social Media space is changing and growing at a much faster pace and is much complex. Just having a corporate blog may not be of any tangible return.

  • Are you ready to invest on a blog?
    • The last time I was sitting in this major corporate HQ, I asked them a question, are you ready to invest on a blog and well they were a bit off the track. Blogging they said is easy, we will leverage a free platform like wordpress or blogger. Well, yes, I agree, but you need to invest much focused time and energy on customizing the design of the blog as it represents your Corporate sentiment. Today blogs are as much a part of the entire corporate image as were websites sometime back!
  • Don’t be afraid, Create a solid strategy
    • Strategy for a blog? Well, YES!! For a Blog! As a corporate you may have a single blog for all your functions/ verticals or you may choose to go ahead with multiple blogs representing each of them. Now this is the first stage of your blogging strategy.
    • Positioning: You need to be clear in a properly documented form on the positioning that you would like to create with your blogging effort. Who are you positioning the blog to? What is your target group?
      • you may just create a blog to attract the best talent in the industry
      • you may have a focused blog on thought leadership to position yourself accordingly int he industry
    • Branding: the branding strategy that you intend to establish with the emerging of the blog should be clear. What campaigns (if any) would you intend to run on the blog. Would the CEO/ CFO/ Senior management participate on the blog? Are you trying to make a point?
      • Are you open to external content on the blog other than your own? And are you willing to be open to comments from the external environment?
  • Are you selling/ marketing? STOP…..Start ENGAGING!
    • Since Corporate blogs are generally an effort of the PR department of a company, they have a restricted vision, and hence it reflects on the way they PUSH content on the blog. PUSHing is not the key, ENGAGING is! Your content will speak for itself. If you have smartly invested into content creation, in terms of videos, pictures, etc. you will break the ice much faster with the prospective target audience.
      • its fairly simple, you get unsolicited calls on your cell phone. Would you refer such a company to your circle? Probably NOT, but a genuine follow up and feedback conversation at a preferred time, well yes you would and WOMM is bound to happen
  • Provide Value
    • This is one of the most crucial aspects of a successful blogging effort. VALUE creation.
      • why do you think would I (either your prospective employee or client) spend 5 minutes in going through things which are not adding any value to me in terms of knowing more about you or the industry? Even if I land up and stick to your blog for a couple of minutes the first time, with no VALUE I will not bookmark it for my future reference, leave aside following you on my Google reader.
  • Take Feedback, Build Relationships
    • This is one aspect of Corporate blogging which many a Corporate think of and include in their agenda, but their focus shifts from this objective to the exclusivity of presenting and design. Looks do matter, no doubts, but you need to understand that each feature of the blog would essentially be leveraged towards achieving a particular business objective!
  • Remember YOU are a HUMAN and the person reading yoru blog is a HUMAN too!
    • Many a times, the Corporate get so consumed in their vision of presenting their best foot forward and trying to arrive the best way in their client’s perception, that they lose the basic essence of the fact that WE ARE STILL HUMAN. And business is all about relationships.
    • Write the blog as if you are expressing yourself to your target market/ group!
  • Select Bloggers
    • Yes! I know everyone can write and that you hire the best of class human resources in your company, still blogging is an art and hence I suggest my clients to select a team of bloggers who are honed in their skills and trained further by the company. This team should essentially consist of the following people:
      • PR professional from the company
      • Group of employees trained on company’s social media./ external communication guidelines
      • Social Media agencies
  • NO, your “Corporate Blog” DOES NOT need a SINGLE VOICE
    • Dont be afraid and get only one person to be writing/ punching the keys for you. He/ she will have a certain perception of the company and may as well be limited in the scope. Go ahead involve people. Give them a platform to express what you want to. More hands on deck make the experience for the client all that worth it!!

This is one of the many posts that I would be doing on the correct measures and tips and tricks of the trade of blogging, not out of what people say, but what I have experienced in real time on the field. And I would not be a common voice, but I would say, it works for me!!

To devise a Corporate Blogging Strategy for your company, CONTACT ME

WordCamp India – real feedback from real people and My perspective

February 22nd, 2009 § 13 comments § permalink

Wordcamp India. the First ever WordCamp in India.

The two day event concluded today with not much to rave about. I have lots of feedback from real people who attended the event and well, I have lots of inputs for the WCI team.

Two days, a host of speakers, and nothing to rave about! The biggest draw for the event were Matt Mullenweg (Creator WordPress) and Om Malik (Giga Om fame). Well, and both of them were amongst the fewest of the good things to talk about at this event. Matt I think is an amazing guy and am already a fan. He really knows his stuff, and well he can talk and talk good. The best part, the guy is really innovative. Looking at his presentation which contained pictures of the Taj mahal and the Autorickshaw he travelled in, I was glad to see his keen eye for details :)

Okay, lets come to the point now!

So what did I get from the First Indian WordCamp? Hmmm…lemme think, not much, I’d say (I really have to think on answering this one). There were some really lax speakers, who were speaking on whatever context they liked speaking on. There were product presentations (Radioverve, though I really like the work), and I was told by the event organizers outright (when I asked them for a speaking Op) that we dont really entertain product displays!! Thanks guys!

There were gyan sessions on codes, plugins and some really cool features of WordPress, but I dont really know how much value would they have provided to the people, who are common basic level users of WordPress, who probably dont even know, how to install a version on their own site!

There was mis-management

The event was mismanaged. Day two saw the event organizers coming to the event LATE! and the show started pretty LATE! There were shift in speaker schedules (Do you not call up the speaker a night before, and send an SMS reminder, in the morning)?? Basic things right?

And here we have a Supreme Court lawyer, talking on IP and other stuff and he starts with an example which referred to Priyanka (twilight fairy) one of the organizers of the event as an example. Sir, with due respects, there are better ways to connect both with the audience and the organizers :) Though Pavan was the only speaker after Matt and Om, who really made an impact.

We will allow you, but we don’t really think your topic is different from 2 others, who are speaking the same

Okay, so I was told by one of the organizers of WCI on day I, that I could take his speaking slot to present what I have with WordPress. And I woke up till 1 am in the morning and mailed him my presentation as I discussed with him. And on the second day, well one of the other organizers, has an objection to it!

What objection – She thinks that my presentation is on how to make money out of WordPress, and well I think she totally missed the point. What I had, well it was not presented by anyone. Anyway, my point of writing all of this is not that I have any hard feelings or anything, but the fact that I would have appreciated, if this would have been communicated to me earlier that I am not up for speaking, so I would really have invested my time on more productive things in life.

Networking – I met some really young and budding entrepreneurs today!

Well, the young crowd really was something that I liked about the event, though the same was a deterrent to the scope of relationships that you could really look forward to, forging.

I know people from the event, who supported my thoughts on it!

Coffee machine was the favorite place to network and talking to many a people around, I got the same feedback that It wasn;t working for them. That they are really not seeing much value from the sessions.

There was no appreciation for SPONSORS!!

So the day one of the event, would really have included a word of thanks to the sponsors for the sponsors and partners to the event, in the opening note of the organizers, which I personally felt was missing.

I think, the event was okay, and nothing special to really have missed and been repenting about. I wish these guys the best for the future events, and hope they do live to their brand!

Clarification

I highly appreciate the Co-organizer of the First WordCamp India, Mayank, calling up, to really give certain clarifications on the event, and I appreciate his honesty.

For the same, I would like to present to the readers of this blog, that this blog has no relations to the fact that I was not given an opportunity to speak (Have a look at my Bio, do you really think, I would write a blog post, for such a trivial matter)?

Hence, the post only reflects my views and of some people from the event, I interacted with, who shared their’s. This post is not meant to point out or hint at any particular individual and is not biased