Yes Sir, I am asking this question. Being the CEO of a fast emerging Social Media for Enterprise company, I am asking you this question, are you kidding me, when you say, Social Media Marketing?
Social Media – When Did it Become All About Marketing?
Well, its been a little over 3 years and Iv been hearing a buzzzzzzz word (yes the buzz has been longer than I expected it to be) called: Social Media Marketing. I know of so many small and large companies who are making hay while the sun shines by doing something called: Social Media Marketing.
But Marketing – That’s it?
Is it all about just marketing? Is it? I have seen this media grow and its effects and the various ways which companies have leveraged this media in. From plain simple blogging to Viral campaigns, all’s been said and done.
There have been some pretty major campaigns which found their place under the sun and in the hearts of people. There were funny videos of Ghazal Singers Selling Microsoft Software to Online gangs of the fair sex selling beauty products.
Time to Learn!
Social Network: a social network is nothing other than a network group of people who may have multiple objectives to join the same.
When did it Become All about Marketing?
Well, when did Social Networks become all about marketing? Where did the whole aspect of a knowledge economy go? When did real knowledge collaboration take a back seat?
The Dynamics of Marketing and How Online Media has Affected Them?
There are major theories being written and shared all across the world. I agree no less, there’s definitely a fundamental shift which has taken place overtime, since people have started connecting globally with each other. Its really about empowerment. People today feel empowered with the sudden freedom of speech, sudden freedom of connecting globally, sudden expansion of vision and opportunities.
And since these people play various roles in their normal course of life: parents, students, employees, bosses, employers, buyers, sellers etc. hence each one of them see these social networks as a way to connect with like minded people globally, they feel empowered.
Are You Mar-Kidding?
I ask the marketers now, are you Mar-Kidding? Yes!
There is a whole new set of aware, jazzy, savvy customers online, so obviously they have to be tapped into. Lets become a Social Media Marketing company and help our customers connect with their prospects online. Great thought! And no doubts, businesses are investing into this media.
But let me share in my experience of why many businesses do:
Part of an experimental marketing budget
Businesses are yet to really see the powerful nature of this media. And why do I say that? Because let me go and ask how many of them can really quantify the results and how many of them really had clarity on their business objectives before even stepping into this mode and exploring the New Media as a marketing option!
My competition is there and they are somehow successful, I want to be as well
Let me put it straight and I actually put it the same way for my customers as well. If DELL made couple of million dollars in revenue by executing a solid strategic thought on the Social Media, leveraging channels like twitter and the concept of community building, well, yes it did. But that ends right there. There is no point creating a parallel.
I have to be online
If I am not online, I am lagging behind as a business. If nothing else, at least I would get more interesting insights about my business online.
I HAVE A PROBLEM WITH ALL THIS
My problem is: many businesses, and when I say businesses, I come from experience across the board from Small and Medium enterprises to Large Enterprises, which operate globally. Many of these businesses are really not fully decided upon what their business objectives are for leveraging the Social Media.
And before I go ahead, my disclaimer is, just like in every domain there are good and bad both, hence I am not generalizing every company, but many run of the mill Social Media Marketing companies (who have normal Bcom pass graduates who may have never read what a brand really is, taking about branding) as their resources to save cost and increase margins, go to these businesses and tell them its about Marketing boss.
Your customers are here! They are already talking, you are missing the bus!
And even before the customer can actually sit and deliberate, he says, what the heck, let me just start with a small amount and rope this company as my vendor and test waters.
THIS IS RUINING THE MARKET
Today, I personally know of business owners (who are good friends), who invested quite some money into the Social Media and after 6 months said: okay I am here there everywhere, but I dont really get how my business got affected?
When you have inexperienced lots working with enterprises, you are actually delivering a cake which is half baked and which will eventually burn out. Its as simple as a Chinese Specialist trying an Italian Cuisine while writing on his LinkedIn profile, I am an Expert in Global Cuisines.
Why Are Majorly All Social Media Marketing Companies Saying: The Indian Customer is Not Able to Appreciate our Services
Well, this one is a common sentence and though many people may shy away from saying this in public, but Iv heard it from the horses’ mouth, owners of Social Media Agencies saying: Indian Customers are not paying us as much, they don’t appreciate these services as much.
I agree to Disagree.
Show the customer value and he will pay
– this has been my thought process since the very beginning and even today as I am running an emerging company, I know how far have we come and how fast have we actually evolved, all thanks to some fantastic mentors we have on board who come with a global perspective and insight.
A Practical Example
Since I like taking examples to effectively communicate with people, let me put across the story of Until ROI in few lines. We started as a run of the mill Social Media Marketing company but soon realized that being just another one would be NON-SENSICAL.
There is no point being a fish between sharks already there and more fishes mushrooming at every nook and corner.
That is when we decided to take help of mentors who come on board with over 100 + years of cumulative global experience. And well, we changed and changed for the good.
But what did we do?
Invested in people – we have a small but smart team of people who have relevant experience and sure we pay not just at par, in some cases, better than companies at least 20 times our size
INNOVATE – INNOVATE – INNOVATE – we came up with a whole new thought process for leveraging the New Media for businesses
Value Driven Solutions – our existing clients who needed more as they kept getting more insights into their businesses, we have been flexible enough to learn from their requirements and wallah, we have come up with some fantastic process based solutions
What’s been the result?
As a simple answer, we are a: Social Media for Enterprise company today with happy enterprise clients.
Final Word!
I would like all Social Media Marketers to actually help businesses help create strong processes, both Internal and External and help them bridge the gap with not only their customers externally (who pay) but also the customers internally (employees, management).
We must help businesses understand the dynamics of being Social and how and why must a business actually go towards going public and not let it become a small paying experiment.
In my endeavor of establishing transparency and clarity in the, Ohh so amazing and new world of Social Media and Online Marketing, I am sure the series of posts I am doing now, will surely be an eye opener for clients.
Just sometime back, my strategy team did a search on the keywords, Social Media and India, and what we got were people who have sometime or the other in their professional lifetime, related to the Social Media industry. And since Social Media is not an age old concept, thus we started looking at the profiles of people who are currently into the profession.
To my UTTER AMAZE, the profiles, I was given were an absolute NO, if they were to handle my brand strategy not just on the internet but everywhere else. Interestingly, these people are recruited by not just the small Social Media ‘shops’ but the biggies in the business as well. Positioned highly, these guys are given fancy terms and well, the customer is sold!
Let me bring more clarity by looking at certain aspects of what my strategy team gave me, post the data analysis:
Education
Majority of these people have not done management (which I am not suggesting is necessary)
80% of them, do not have the words, Branding Consultant, Marketing, Positioning, Product life cycle, etc in their summary/ profiles
Current
The current profiles are all Social Media Strategist, Social Media Marketing, Social Media Executive
Past
There are people from BPO, from Technology, Adventure Tourism, Operations who are handling your So called Social Media Branding and Online Branding and Brand Creation and what not
Experience
Most of these people are fresh (1-3 years) of experience and are running the show
In my personal view, I completely agree that innovative thinking, creativity are needed, but is it that you will hand over your brand in the hands of someone who does NOT even understand what Brand stands for?!
This revelation by the team, surely opened my eyes towards how is the New Media industry being structured and shaping up. We are playing on chances and one of running successes.
Well, I am back from a very good trip to Bangalore. Met some old entrepreneur friends, some interesting people. Connected with some very established people and re-fueled my engine for my entrepreneurial journey ahead!
Though while on the way I connected with some online marketers on the flight back and here I am writing a piece which I have wanted to since sometime now!
Let me start by saying: Branding and Obscenity are Pretty Much the Same
Why do I say this? Well, the guy sitting right next to me looked at a book I was reading, which was about Branding and how radical concepts have changed consumer perception overtime. I was reading a few case studies and making notes, for a couple of Offline Branding Campaigns I am working on. Now suddenly this guy shoots, about how he is an Online Marketer and does handles campaigns online and how his firm has been doing lots of work.
Without an introduction, I heard him as a client, and asked queries, and he started telling me about how Google helps, SEO, PPC and SMM works. Especially SMM, which we also know by Social Media Marketing. Since I was in the Case Study mode, I posed a question:
Give me 4 solid case studies with the ROI that you have generated for the client or where you have actually gone back to the client telling him that he needed offline/ other marketing techniques as well, and how did you execute it!
And this gentleman starts discussing the best works he has done. A viral campaign, which had x number of hits…Helped a company generate these many leads online (which he had no ideas, of how much was the conversion).
Anyway, being a good listener, I patiently heard him, and then asked another question:
What is the difference between Branding and Marketing and why did some of his campaigns did not survive and what he then suggested to those clients?
I am NOT generalizing this, but I have been interacting with Online Marketers, majority of them in their late 20′s and early 30′s who have had no experience of raising a brand. Who have not seen the entire cycle, boasting about serving the Indian SME in scaling up.
I have been into the Social Media scene, since sometime now, and have struggled with the statistics, which I could really go back with, to a client and suggest him, this is where you should increase/ decrease your marketing spend and this is what you should look at diversifying.
I have NEVER heard from an Online Marketer that they have ever gone back to the client telling them, that look you product needs this, as this is what you customer is looking for on the internet
Majority of Online Marketing companies optimize campaigns according to what the clients are searching a product/ service with. Well, I challenge this thought. How do you that it was the right consumer who was searching this term which you just took from suggestions which Google Adwords provide you.
Branding – YES, Social Media helps You do Just That
Okay, so now I have my Branding lessons on. I get to know how Branding is established, online:
a page/ profile on facebook
an account on twitter
targeted Ads on blogs/ sites
ghost writing on discussion forums etc.
videos on YouTube
ppts on Slideshare
photos on flickr
And if you still cannot achieve traffic numbers, well, go and post this content on various multiple platforms which are identical, so your content will be looked upon by more and more people an chances by simple probability to achieve are higher.
Okay, so I understand probability, but I am still not convinced with this number generation method, I remarked.
I am a Social Media guy and I have a problem with how things are going in India today
Okay, so for all those, who feel I have a personal bias, I have explored the online media to a good extent and hence I write my thoughts here. Majority of bloggers, social media experts/ evangelists/ marketers, strategists, have not had any Branding experience and talk Brand all the time. I have a particular issue with this, as many a times, what they dont realize is they can grow only if their client(S) grow.
Online is the new thing – you have to get on Social Media coz DELL made 3 million dollars from twitter
This is what I have heard from every religious online marketer, I have interacted with, who is pitching to any business from technology to holiday to whatever. Coz DELL did it, hence the opportunity exists and as in India, a small company thinks, even if I can achieve 30% of this, at a low cost, well I will make decent numbers.
And what happens month on month when you go ahead with Online Marketing for your business
MONTH 1
Both the online marketing agency and the client are excited, many things happening around, online training, blogs building up, google ads, higher listing on search engines WOW
The marketer goes back and shares the numbers:
number of blogs, number of blog posts, google ads numbers, how they got the company(s) site(S) listed high on search engines on specific keywords
Month2
Create content | POST it – HOST it – Virality!
Lets do it! Pictures, PPTs, Blog posts, Videos and what not
We will post it here – there – everywhere and wallah this will happen and this
Conversations are not happening – says the client!
Lets do ghost writing
Lets do ghost profiles
Lets do ghost comments
Month3
Houston We’v got a PROBLEM
Firefighting mode
What did you till now, after a quarter?
Well, Sir, look at your brand, look at how many people came to this landing page, look at all of this. Sales will start happening soon.
Lets See – the client now is thinking of how to convert the contract into a pay for performance?
Well, and this is where problems start. Retainership goes down and performance kicks in, knowing well, you dont even know what GAP EXISTS (if any) between the following parties:
Senior management
Existing (employees and clients)
Prospective (employees and clients)
The majority of online marketers, go ahead with no such GAP analysis, and without knowing what exists in the market and what needs to be addressed, just go ahead because they have a medium to connect people with, because out of the 300 million plus people on facebook, there will always be some who will be looking for your product/ service.
Well, I have no inherent bias against anyone, but if I strongly feel, if you are not clear of something, well, dont fluke and sell, coz what you don’t realize is anyway, after 3 years, there are only the better ones, who will be having the repetitive business, because you will be out of market to which you have been marketing.
A lot can happen over coffee!! Yes I agree to it as would thousands of others who flock to these cafe shops each day and spend a chilled out time with their friends and folks.
Most of my informal business meetings and many a times, startups that I consult have just one thing to say: hey lets catch up at CCD (whatever place) and we will talk.
Though this post is not to promote this coffee chain in either way. What I am talking about is how the positioning of a particular franchisee of the coffee house affects sales for the franchisee.
Positioning, yes I already know it, this post is much late in todays time!
Yes, I know it is, but hold your horses.
Can a good dentist be responsible for the Cafe store’s business booming?
Good thought? Well, I am undergoing a treatment at a well known Dental Surgeon in south Delhi. Now after each sitting, I am instructed to not have anything solid or warm for at least 1-1.5 hours and have only liquids during this time. Moreover since I am numbed with anesthesia, thus for the next 3-4 hours at least I am not supposed to be eating anything.
Let me describe you how the dentist is positioned. The dentist’s clinic is on the 1st floor, facing the market entry and there is a Cafe Coffee Day at the ground floor, and with the human eye if you are standing 7-10 feet away at the ground floor, in a single vision you can both of them.
OK, GOOD, but how does that affect CCD’s business?
Well, I said hold your horses’. After every sitting when I am told to just consume cold liquids, the first thing I do is to go to the CCD and order a cold coffee. And not just me, almost each time I am at the coffee house, which is as small in size as you could think of, I see at least 5-6 people who were sharing space with me at the dentists’ a few minutes back!
In the world of Online Media
In this world of online media, proper positioning for your brand is a an ultimate necessity. Brand positioning is affected with the message that you devise for your client’s client. You need to get out of the advertising clutter and make sure that your brand has exclusive access and a good eyeball time by the intended target audience.
Since this time, I have connected with many people, from some of the best in the Internet domain to some real sharp entrepreneurs, who have given their comments on the various business models which startups and the established Internet/ Online companies are following.
Scale up or Shut Shop
Out of my interaction a couple of days back with a highly placed and successful Internet entrepreneur, a revelation jumped out, which in a way took me by surprise, as I was always present to it, but not really in the real sense of the action.
Over a cup of coffee, we discussed the following:
Is working with SME’s in India really that easy into Social Media?
Are they good paying customers?
Are they easy to grab?
Do they really have the time and resources?
How, many huge clients (some of the top companies in India and Abroad) are looking for all kinds of services into Social Media and are ready to pay for innovative and rewarding work
Now, I had this idea about how social media campaigns are made for these big fat clients, but never had someone who is doing it in real time, telling me, how much of it is true!
Thus came the BIG realization!
There are these big companies who are asking for partners in the online world, who could do some really innovative stuff. When I talk of innovation and results, I am in a way referring to the likes of Sunsilk Gang of Girls and TATA TEA Jaago Re.
But what I was not aware of was, trivial and almost commoditized offerings in Social Media as creation and seeding of content on the various Social Media channels, these BIG companies are asking for such services as well as an integral part of the offering and are paying good sums for the same.
Many small online marketing companies are offering the same set of services to their clients which represent the SME/ Startup space.
But would the business model sustain?
I am not saying NO, but surely I think its going to be very very difficult. Even if as an online marketing company your differentiation is the market that you are serving, you still have to consider that your market should be sustainable enough and you should have enough resources to crack the market. Some questions that you should answer:
How long is your sales cycle?
Do you have enough resources to hang onto your tables?
Is a low paying and yet more demanding market, the best way for you as a startup?
Moral of the story?
Am I saying that small online marketing companies would not sustain? Well, not really! But surely such companies would find it really hard to sustain. The model over a longer run is surely not sustainable. Moving up the chain and crossing over to the clientle, which is sustainable for your business, is an absolute essential.
Price war?
Not really, in my personal opinion, price is surely not a differentiating factor which smaller companies can establish and fight over. Otherwise the shark will surely eat away the smaller fish.
Finally
There is enough business around, all you need to do is create the right set of expectations with the client and deliver innovations which would help the client get a high over, through short term wins, and will also help you establish long term relationships with your high net worth client!
I am Social Media Marketing Evangelist and over time a crucial aspect of the entire Social Media Marketing process has come into the picture which if inferred in simple terms makes you ponder over the most basic question:
Do Your Clients Really Understand Your Service/ What You Are Trying to Do?
As with the new buzz word and with a huge outreach new brands are coming onto the social media scene and products and services are trying to connect to the relevant audience, but somewhere I personally feel, many Online Marketing companies, are just trying to experiment with the customer, in the process, not really being one with the customer’s business objectives.
And there goes the entire effort down the drain, with the client dissatisfied and disillusioned at the end.
Listen to your customer!
I strongly suggest all marketers, expecially those in the online domain to listen to their customers. its highly crucial that you understand the customer’s business objectives and are on the same page as the client. Its necessary that you have a solid graps of business understanding of your customer, to be able to create solid and successful campaigns and create success stories in the online world.
Paritosh Sharma speaks on Social Media and Mobile 2.0 at OMCAR 2009
I take pride in presenting my talk at OMCAR 2009, a hugely successful event which was held by OM Careers in association with TiE, Delhi at Amity University, Noida.
I am humbled by the response received by the delegates and some amazing insights from the fellow speakers.
Sharing my talk which I delivered at OMCAR 2009 – The Online Marketing Summit, New Delhi. I am glad to get the feedback that the talk was well received and thanks to all the people who shared their feedback!
This session was blogged LIVE by: Deepanwita Chatterjee, from team OMShare.
Post tea, peppered with some avid networking, we gather for the next session, ‘Making SEO, PPC, SMM & Mobile Work Together’, presented by Mahesh Murthy, CEO Pinstorm and Paritosh Sharma, (SMM Evangelist, OMLogic). I am LIVE Blogging the session and I can’t help notice the excitement that has been generated in the room at the announcement of the session
Paritosh starts the session by explaining that he will be discussing his views about SMM and how business can benefit from SMM.
He starts by displaying a slide with a picture of a colorful grocery store with blue and red boxes.
I specially like the story telling method by which he makes his point. He says that once he went to buy a product of his favorite brand and that brand was not available so he had to settle down for his second favorite brand. So inspite of being a brand loyalist he had to settle with his second choice.
SMM can be explained in two words – message and media.
Paritosh makes the session very lively by citing an example of advertising for a bicycle manufacturer. He quotes 3 example campaigns
A description of the specifics of the bicycle
A picture of the bicycle
A video of a woman riding a cycle showing how easy to ride
No need to mention the third method clicked. What really worked is the content, the message, and the media.
He cites another example of the inventor of sliced bread. The person patented it, advertised it still it didn’t catch up for 15 years. Another bread manufacturer came along and packaged the sliced bread in the right manner and it appealed to the user.
He rightly makes a point that there is no single rule for marketing. Advertising on SlideShare may work for a business and YouTube for another. It is important to understand the needs of the client and the client’s client.
He is explaining that the way to go about it is to create a message and target it to the right set of consumers.
He goes on to cite another example which triggers a lot of laughter – TataSky did an adult site, the moment anybody clicks on the site the questions like age and gender comes up which create the impression of the contents within. But the moment you click it it says ‘dude a paap hai’. The campaign sure has been done in a very witty manner which creates a huge recall value.
He also cites the example of jaagore.com and the ‘pappu pass ho gaya’ campaigns about which we all are well aware of. Both the campaigns and the were huge successes and the radio campaign ‘dot is hot’ was a runaway success as well. Jagore.com was a purely online site, and the message ‘chai peke jaago’ was very intelligently done. Kudos to the tata guys!
Television is a passe. There was a time people bought advertising space. But now people are spending more time on the internet on Orkuts and FaceBooks.
The audience silently agrees to that.
Paritosh says that SMM is more about customizing, customizing according to the needs of the customers.
He goes on to elaborate the four steps of creating a campaign.
The first step is to listen and learn. Even the customer is not clear about what he wants from SMM.
The second step is to audit and analyze the customer’s business model, whether SMM will be good or PPC.
The third step is to develop and test.
The fourth step is to execute and monitor. Metrics are difficult in SMM. But it is not that difficult if you understand the business perspective of the client. And till the time there is no metrics, one can always customize metrics for the clients.
He adds
Position your brand right. Do it with the right medium and to the relevant section of the audience online. And that’s where the PPC and SEO’s come into action.
He is now telling us about Skittles where every page is a social media, on one page there is twitter, on another YouTube and FaceBook on yet another. There is nothing good or bad it is about.
He then shares about Webchutney.com. On the home page, there are two tabs saying ‘I have 5 mins’ , and ‘I have plenty of time’, clicking on either takes the user to separate pages. He cites an example that if one sees a YouTube video of a bicycle gear that she likes and on clicking on it she is taken to the home page of the bicycle website, then one wouldn’t be too happy about it. The concept of separate landing works. I can’t help thinking that yes, that has happened to me many times!
He makes a point by reiterating that markets have evolved overtime and its time that one starts marketing to the innovators and early adopters. They are the ones which will take to your product and will do a much better viral campaign on the internet rather than the late adopters.
You have a great product…. You have identified the target market…
and people are talking about u….. and before the fizz goes out, market it…
Paritosh wraps up the session saying
The riskiest thing that you can do for your brand is to be safe.
Even if anybody writes anything bad about your brand, one can be alerted by a google alert and can pacify them.
Thanks for the useful insights Paritosh, it was great listening to you.
One of the most interesting sessions I have blogged. Thanks Paritosh
Today a large number of people across the world are using internet as a means of communication, entertainment, shopping, gaming and searching information. When used in an effective manner the internet has a huge potential for marketing services, products and brand building.
In the current scenario indulging in online marketing is no longer a choice but a necessity.
Do you want to learn how the power of the web can be used for marketing your brand? Do you want to be a part of the booming Online Marketing industry? Do you want to interact and share experiences with the experts of the online domain? All this and more at India’s only conference dedicated completely to Online Marketing, which is brought to you by OMCareers in association with TiE, New Delhi.
After the astounding success of OMCAR 2008, which revolved around empowering Online Marketing professionals in their careers, the online marketing brains have come together for yet another conference on Online Marketing this year. OMCAR 2009, Online Marketing Summit focuses upon empowering businesses to grow by leveraging the power of Online Marketing.
OMCAR 2009 promises to provide endless opportunities of interacting with the professionals from the Online Marketing space. The one day event will have sessions on the various aspects of Online Marketing
Online Marketing – Reaching Your Customers Cost Effectively
The intersection of SEO, PPC and SMM
Case Studies – Best Practices in Online Marketing
Web Usability & Analytics
Unconference/Site Clinic
There will be endless possibilities of networking, sharing of views and learning from the experts from the online space. The event will be an exiting and enriching experience for anybody who is interested or associated with the online media. It is undoubtedly going to be a great place for CMOs, Online Marketing Professionals, Web developers, Entrepreneurs and CXOs Small and Medium Enterprises to learn about, discuss and imbibe the latest Online Marketing Techniques and Strategies.
The one day event will be held on 23rd May at Amity Business School Noida.
Previous successes
OMCAR 2008 was designed to create a confluence for the Online Marketing Industry and the professional talent who dream to be a part of it. OMCAR 2008 was a huge success with over 300 attendees.
The DLF Indian Premier League, one of the biggest cricket extravaganza in the recent times, has started today!
Mumbai Indians has won the first match of the DLF IPL!! Though I dont have any team as my favorite in particular and am not really tracking the event for the teams and the matches, but there are many other reasons which I am tracking the event for!
The design of the event, the execution and specifically the activity happening on the internet with respect to the event. While driving to work each morning, I hear Coca Cola’s ads on the radio and the disclaimer at the end says www.dillidilse.com and today finally I got the time to catch up with the web site.
Including interactivity and creating an advertising cum promotional campaign with an objective for making the message viral is an one of the best possible ways today to engage your target audience. With Social Media changing the rules of the game, such a campaign was on the cards!
But showing a bottle of Cola getting filled surrounded with cricket – Hmmm, I have my doubts!
The color and the design interface looks good, interactivity has been taken care of, to the extent that you can move the cards on the home page as you feel like. The entire concept sounds good, but I still am negative on this going viral and far from establishing Coke as the official drink for the DLF IPL (though this may not even be Coke’s vision) this is purely my thought on the platform and business objectives and value related to it.
I remember reading a case study while the Beijing Olympics were on, when people were not sure whether Pepsi or Coke was the official drink of the games!
A simple intuitive Strong Call to Action interface would have been better!
The campaign is engaging to the point that I would like to know the Delhi team, but am I really interested in knowing if a player is a Libran and what his interests are?! Would I share this information along? NO!! Virality is a far off dream, though it may work for Coke, as it would spend big marketing dollars in employing big online marketing agencies.
I remember a couple of previous viral campaigns which I blogged about previously, with simple, 2 static flash based web pages, but a high Call To Action! They clearly never gave you an interruptive message at your face to go and buy the product, but were high on Brand Establishment and brand recall!
The message being delivered by Coke can be much enhanced and the whole campaign be leveraged towards a higher engagement value with the end consumer, carefully working on the market segmentation, and understanding the message that the consumer is looking out for.
Looking forward to some exciting action at the DLF IPL!!
"We thought we understood social media marketing and seo optimization fairly ok but after our one on one session realized many of the fundamental mistakes we were making plus learnt many new tools. Overall an investment I would recommend every entreprenuer to make"
- Nidhi, Founder CEO, Pinnacle Works
with happy enterprise clients.
