Corporate Blogging – How Can You Create Social Media Success Through Focused Blogging

August 30th, 2009 § 0 comments § permalink

There are many Buzzwords in the Social Media industry today and each day one evangelist is harping on a new one. Much clutter gets created due to the same and hence the diluton of your Brand Equity, as each Brand is pitched these high flying Buzzwords by the marketing agencies.

Corporate Blogging though not a Buzz word, but has been so messed up that many a corporate have lost value rather than generating it. There have been instances of big corporate entities using fake blogs and many other tactics to boost up terming them as “so called social media campaigns”.

I have been LIVE blogging some of the most major corporate conferences in India since over an year now and have been approached by Corporate to support their initiatives. Am I averse to it? NO! But would I go ahead and support just about anything? NO!

Through this post, I intend to cut through the clutter which has been created and make the Corporate present to how they can successfully integrate Corporate Blogging in seamlessly in their marketing effort and with much ease!

First the numbers:

According to JupiterResearch (via Search Engine Watch), 34% of large companies and 15% of Fortune 500 companies blog.

Though these may not be the absolute latest numbers, but with respect to the industry growth, this surely is a number to reckon with, stand up and make a note of, I believe. In the current times corporations large and small are increasingly taking the “being different” and “with the times” route. Blogging has suddenly taken the mainstream route and is one of the factors in the Corporate overall marketing mix and budget.

There may be many people giving much gyan, but what I present here is the on the field reality and of my experience, hence there may still be better ideas, which I would be glad to listen to and incorporate.

What should you do before you decide on that oh! so blog!! ??

  • Put in black and white, your marketing objectives both in the short and the long term
    • Determine if blogging is a good fit for your company

An apple a day keeps the doctor away, is almost true for all, but why are you generalizing the apple with a blog in the social media space? Blog for one company may work wonders for them, for the other it may not work!

Just being cool using blogs, is already a passe! Social Media space is changing and growing at a much faster pace and is much complex. Just having a corporate blog may not be of any tangible return.

  • Are you ready to invest on a blog?
    • The last time I was sitting in this major corporate HQ, I asked them a question, are you ready to invest on a blog and well they were a bit off the track. Blogging they said is easy, we will leverage a free platform like wordpress or blogger. Well, yes, I agree, but you need to invest much focused time and energy on customizing the design of the blog as it represents your Corporate sentiment. Today blogs are as much a part of the entire corporate image as were websites sometime back!
  • Don’t be afraid, Create a solid strategy
    • Strategy for a blog? Well, YES!! For a Blog! As a corporate you may have a single blog for all your functions/ verticals or you may choose to go ahead with multiple blogs representing each of them. Now this is the first stage of your blogging strategy.
    • Positioning: You need to be clear in a properly documented form on the positioning that you would like to create with your blogging effort. Who are you positioning the blog to? What is your target group?
      • you may just create a blog to attract the best talent in the industry
      • you may have a focused blog on thought leadership to position yourself accordingly int he industry
    • Branding: the branding strategy that you intend to establish with the emerging of the blog should be clear. What campaigns (if any) would you intend to run on the blog. Would the CEO/ CFO/ Senior management participate on the blog? Are you trying to make a point?
      • Are you open to external content on the blog other than your own? And are you willing to be open to comments from the external environment?
  • Are you selling/ marketing? STOP…..Start ENGAGING!
    • Since Corporate blogs are generally an effort of the PR department of a company, they have a restricted vision, and hence it reflects on the way they PUSH content on the blog. PUSHing is not the key, ENGAGING is! Your content will speak for itself. If you have smartly invested into content creation, in terms of videos, pictures, etc. you will break the ice much faster with the prospective target audience.
      • its fairly simple, you get unsolicited calls on your cell phone. Would you refer such a company to your circle? Probably NOT, but a genuine follow up and feedback conversation at a preferred time, well yes you would and WOMM is bound to happen
  • Provide Value
    • This is one of the most crucial aspects of a successful blogging effort. VALUE creation.
      • why do you think would I (either your prospective employee or client) spend 5 minutes in going through things which are not adding any value to me in terms of knowing more about you or the industry? Even if I land up and stick to your blog for a couple of minutes the first time, with no VALUE I will not bookmark it for my future reference, leave aside following you on my Google reader.
  • Take Feedback, Build Relationships
    • This is one aspect of Corporate blogging which many a Corporate think of and include in their agenda, but their focus shifts from this objective to the exclusivity of presenting and design. Looks do matter, no doubts, but you need to understand that each feature of the blog would essentially be leveraged towards achieving a particular business objective!
  • Remember YOU are a HUMAN and the person reading yoru blog is a HUMAN too!
    • Many a times, the Corporate get so consumed in their vision of presenting their best foot forward and trying to arrive the best way in their client’s perception, that they lose the basic essence of the fact that WE ARE STILL HUMAN. And business is all about relationships.
    • Write the blog as if you are expressing yourself to your target market/ group!
  • Select Bloggers
    • Yes! I know everyone can write and that you hire the best of class human resources in your company, still blogging is an art and hence I suggest my clients to select a team of bloggers who are honed in their skills and trained further by the company. This team should essentially consist of the following people:
      • PR professional from the company
      • Group of employees trained on company’s social media./ external communication guidelines
      • Social Media agencies
  • NO, your “Corporate Blog” DOES NOT need a SINGLE VOICE
    • Dont be afraid and get only one person to be writing/ punching the keys for you. He/ she will have a certain perception of the company and may as well be limited in the scope. Go ahead involve people. Give them a platform to express what you want to. More hands on deck make the experience for the client all that worth it!!

This is one of the many posts that I would be doing on the correct measures and tips and tricks of the trade of blogging, not out of what people say, but what I have experienced in real time on the field. And I would not be a common voice, but I would say, it works for me!!

To devise a Corporate Blogging Strategy for your company, CONTACT ME

You Blink and I Go, The Mantra for Supermarkets Holding the Consumer

June 30th, 2009 § 2 comments § permalink

Have you ever thought of the fact that why things become unpopular?

While searching on this topic on the internet, I stumbled across this recent study which shows trends which define consumer behavior towards brands. The study reveals how brands become unpopular.

What triggered this thought in my mind?

Interestingly enough, what triggered this thought is a telecast I was watching on Fox History on how the concept of SuperMarkets emerged and how it has revolutionized the way people looked at buying and hence emerged brands which connected with the consumer.

“But at the same time there were brands which lost in the race, they were there, but somehow became invisible to the consumer”

While studying these trends, what I found out was that in todays fast paced times, the consumer is being hit with so many messages across each second that its normal for a human to remain with some and the rest are given the slip.

Fast and the Furious

Shopping in a retail supermarket where you have multiple choices of any given item is surely the best way to get lost.

So how do brands in these times keep up?

Well, you need to create a differentiation (No, I am not talking about a differentiation in your product) that is surely a crucial part for your product anyway, what I am reffering to is the differntiation in terms of catching hold of your consumer who has lesser time than he ever had.  You need to make your brand be there with your consumer not aiming to be holding onto them, but simply make sure that you emply factors enough which give you the right place and the right time!

Don’t try and buy the loyalty of the consumer in such a short time, get their attention

All of this may sound pretty obvious and familiar, but I wonder why marketers have not been concentrating on just this one factor?! I fail to understand that why are brands after me in buying my loyalty. I shall become loyal to you if I get you at the right time and in time! Coz, what I am is short of time!

Re-branding and the corporate vision – A Branding perspective for the corporate

February 18th, 2009 § 3 comments § permalink

Corporate branding is the practice of using a company’s name as a product brand name. It is an attempt to leverage corporate brand equity to create product brand recognition”, says the definition!

Brand marketing is probably one of the most crucial things for a company trying to establish a brand in the market and work towards increasing the brand recall value.

Like economies of scale, the brand today represents economies of scope for the corporate. Accurate positioning and planning of products and services under the right brand banners, makes for quite a lot of difference in the manner consumers ‘perceive’ the companies’ offering.

Branding is not limited to just an attractive name or a logo, it today is an inclusive activity, which involves the internal clients (employees) as well as the external partners to the business.

  • Name
  • Logo
  • Client Servicing
  • Packaging
  • Advertising

etc. are some of the factors that make a successful brand, if each is looked upon with equal importance.

So much for branding, but with the times moving faster than ever expected, customer’s expectations changing with the drop of a hat, corporate’ has to realize the importance and power of re-branding!

The vision of a company should be flexible

- Deep Kalra (Founder MakeMyTrip.com, 37th Fridays 2.0)

With emerging technologies as WEB 2.0 and the mobile, creating an ever evolving brand becomes an absolute necessity.

Innovating not only in the development of a product or pitching of a service is necessary, but so is the right brand value attached to it, which provides the product/service a recall with the consumers.

The Corporate should look at constantly re-branding their offerings by reflecting similar “brand related sentiments” in their brand image. (Ex: may be a change in the logo)With newer markets evolving, creating brands in the web 2.0 space is as easy as it is to override and forget them.

Innovative brand positioning (read Focus advertising) creates a huge opportunity for innovative players who look towards capturing the market with their USP’s being clearly displayed, which would make them stand apart of the competitive clutter.

Link to the post at the NASSCOM EMERGE Blog: http://blog.nasscom.in/emerge/2008/08/18/re-branding-and-the-corporate-vision/

The “Paritosh Sharma” Show – IDEAS . THAT . INSPIRE

February 18th, 2009 § 0 comments § permalink

The “Paritosh Sharma” Show – IDEAS . THAT . INSPIRE

The Paritosh Sharma Show is an action packed arena where some of the best Personal Brands would be featured and topics realted to how youc an build you Personal Brand and how the Corporate can really be effective in taking their Brands to the “relevant community of consumers” would be discussed.